隱私權政策
1. Who we are
This website is operated by Shenzhen Jinshi Youyuan Technology Co., Ltd. (brand: KENROLL), the data controller responsible for your personal information.
Business address: Room 501, Fashion Design Building, No. 11 Pingpu Road, Zhangshubu Community, Longgang District, Shenzhen, Guangdong, China
Email: 31buy2026@gmail.com | Phone: +86 138 2358 2108
2. What information we collect
Identity and contact details: name, email address, phone number, shipping and billing address
Order and payment information: products purchased, order history, and payment confirmation details. Card numbers are processed by our payment providers — we do not store full card numbers
Technical data: IP address, browser type, device information, pages visited and cookies
Communications: messages you send us, including emails and customer service enquiries
3. How we collect it
We collect information directly from you when you place an order, create an account, subscribe to our newsletter or contact us. We also collect limited technical data automatically through cookies and similar technologies when you browse our site.
4. How and why we use it
To process and deliver your orders and to handle returns and refunds
To communicate with you about your order and to provide customer support
To send marketing emails you have opted in to, which you can unsubscribe from at any time
To prevent fraud, keep our site secure and comply with legal obligations
To improve our products, website and shopping experience
We process your data on the basis of performing our contract with you, your consent, our legal obligations, and our legitimate business interests.
5. Who we share it with
We do not sell your personal information. We share it only with trusted parties who help us run our business:
Payment providers (for example PayPal and card processors) to complete your payment
Shipping and logistics partners to deliver your order
Our e-commerce platform and IT service providers who host and maintain the site
Authorities or legal advisers where required by law or to protect our rights
6. International transfers
Because we ship internationally, your information may be processed in countries outside your own, including China. We take reasonable steps to ensure your data is handled securely and in line with this policy.
7. How long we keep it
We keep order and transaction records for as long as required by tax, accounting and consumer protection laws, and for no longer than necessary for the purpose they were collected. Marketing data is kept until you unsubscribe. You may request deletion at any time, subject to our legal retention obligations.
8. Your rights
Depending on where you live, you may have the right to access, correct, delete or receive a copy of your personal information, to restrict or object to certain processing, and to withdraw consent. To exercise any of these rights, email 31buy2026@gmail.com — we will respond within a reasonable timeframe.
9. Cookies
We use cookies to keep your cart working, remember your preferences and understand how our site is used. You can disable cookies in your browser settings, but some features of the site may not work properly.
10. How we protect your information
We use secure connections (HTTPS), restrict internal access to personal data, and work only with providers that apply appropriate security measures. While no online service can be completely secure, we take our responsibility to protect your data seriously.
11. Children
Our products and website are not directed at children under 16, and we do not knowingly collect personal information from them.
12. Changes to this policy
We may update this policy from time to time. Any changes will be posted on this page with a revised "Last updated" date.
13. Contact
Shenzhen Jinshi Youyuan Technology Co., Ltd.
Email: 31buy2026@gmail.com | Phone: +86 138 2358 2108
Monday – Friday, 9:00 AM – 6:00 PM (GMT+8)